Dhaka Bank Phone Banking service allows you to conduct a variety of transactions by simply making a phone call from any where. You can enquire about the balance in your account, check transaction details or request for your account statement by fax or mail. You can also talk to an Officer to discuss your loan requirement or any other transaction details.

Phone Banking is available to all customers of our Local office, Foreign Exchange, Banani, in Dhaka and Agrabad branch in Chittagong. Non-customers may also avail the service to obtain general information and enquire about our products and services. Phone Banking is being broadened to cover all our branches in the near future. You can call Phone Banking service on the following numbers:   Local Office, Dhaka Phone: (88 02) 9667712 Foreign Exchange Branch, Dhaka Phone: (88 02) 9667713     Banani Branch, Dhaka  Phone: (88 02) 9882324-5 (Ext. 206) Agrabad Branch, Chittagong Phone: (88 031) 713393

What are the services available through Phone Banking?

The following services are available through Phone Banking:

Balance inquiry
Balance on a particular date
Deposit details
Last 5 transactions by voice
Statement by fax
Statement by mail
Cheque inquiry
Voice mail service
Talk to an Officer 
Change Personal Identification Number (PIN)

Who can avail Phone Banking?

All customers having an account in the Local Office, Foreign Exchange, Banani, in Dhaka and Agrabad branch in Chittagong can avail the Phone Banking service. Customers of other branches and non-customers may also use the system to enquire about our products and services.

How does Phone Banking help?

Phone Banking service helps you to obtain your account details from anywhere by simply making a phone call. You don't have to visit your branch or wait in the queue to obtain your account related information. You can conduct a variety of transactions from the comfort of home, office or your car.

How does Phone Banking ensure confidentiality?

A unique Personal Identification Number (PIN) is given to every customer that ensures the confidentiality of your transactions. The PIN is your secret password to access your account related information. The PIN can be changed any time to assure its secrecy and prevent unauthorised access to your account information. 

Is there any charge for Phone Banking?

No. It is absolutely free. All you need to do is have an account with us.

How do I avail Phone Banking Service?

It's very simple. Contact your branch and submit your request in the prescribed form, we shall do the rest.

Use Dhaka Bank Phone Banking. Your bank is now just a phone call away.